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Justdial is fraud

22 Sep

Just Dial

Just dial, the company that offers directory service via phone for free is utter fraud one. In this blog I will be writing my experience wit that company.

I had a commercial company called Mind As Lab, now it solely concentrates on providing free software on Linux. When it was a commercial venture, it designed websites using PHP and catered clients. It was nice business. I was running it for a while and then I got a call from this Justdial. They wanted details about my business and readily gave it. They said it was all free then the bugging began.

A week or two after I first gave my details, a call fro Justdial arrived. They said they have lot of business offers for me, they will be happy to route their call about web-designing to me, but I need to pay money for that. Well, my developers were already stretched and I said no thanks, but they kept pressing in the next few calls which followed next few weeks that they will give the business to my competitors.

Well, I did not form Mind As Lab  to crush competition, in fact much of my developers were encouraged by me to work in more than one company and to wet their feet in more than one technology. Even if I happen to get that business, I need to expand my facility, do all sort of management tasks which I hate and I said no thanks once again.

But their stupid calls came pouring in, and one day unable to bear their torture I asked who are my competitors? And they went mute. Time passed and I once again got call fro Justdial. This time the operator asked weather I was running a medical lab. Sure the name Mind As Lab as confused her. I corrected her and said to her that I am not interested in local market, I was aiming for overseas and local market served less than 5% of our business.

Then again and again they bugged me, they were purely unable understand business logic. They seem to think I was a person who liked uncontrolled growth. So I asked them do they really have business for me and they said yes in a really positive way. I offered them that I will open my accounts for them,  for every business I get from them, I will pay 15% of the profits to them and if they can ink a deal with me that they can guarantee so much income I can begin the expansion of my business just like just dial envisions it. To my surprise they refused.

Why did they refuse? Were they lying to me about the business offers they give to me? Or what else? something is fishy here.

Justdial works in a stupid way. If you search for a business it in or call it, it does not recommend the best business but it recommends the one that has paid the highest to it. Those that don’t pay almost never gets recommended. Some of the businesses in its database are obsolete! Almost any one can rate a business in its website, not the one who is or was the customer of that particular business listing. In fact they have no way to ensure the  quality of service and authenticity of businesses and customer ratings they put up on their page.

Justdial is a good idea, but very bad and buggy implementation and they don’t take responsibility for anything that goes wrong.

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4 Comments

Posted by on September 22, 2012 in Uncategorized

 

4 responses to “Justdial is fraud

  1. Arvind

    November 26, 2012 at 12:52 PM

    Hi Karthikeyan
    I would like to add one more ‘feature’ of justdial to the above article. They remove the adverse customer ratings when the businessman pays them for it. I had rated a shop ‘poor’ based on the cheating commited by them. A few days afterwards, I checked the listing and found that my rating had vanished.

     
  2. Amit

    April 5, 2013 at 2:27 PM

    JustDial is fraud. in your so called packages what you do is send the leads first to your biggest payer first and then to second so on. so by the time small companies like me receive the leads the sale is already made by the 1st payer or 2nd payer. all we get is dead leads.
    Your are fraud

    Others please dont take justdial services. you will get a report of leads where the sale is already made before you get the lead. dont buy

     
  3. Logesh

    November 24, 2013 at 8:48 PM

    Best example is Cathy Enterprises, Keelkattalai, Chennai

     
  4. krishna

    December 7, 2013 at 10:01 AM

    This just dial promoter is a biggest fraudster I ever saw in my 20 years professional experience who is swindling money without accountability. for many years they collected money from small business people ruining their life. In turn all the money collected was invested in real estate in his family members name. .If you google just dial frauds you will understand the real picture.It really baffles me how in in india the law enforcing agencies keep quiet for a long time allowing blatant loot

     

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